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Once your request has been reviewed, if it is about the modification of a personalized product, we will review your case before carrying it out, as long as the personalization has not been made and we have time to change it.
We will ONLY be able to verify the requests that are received through this form.

Please tell us what product it is and with what can we help you.

Please indicate the order number and the product you want to return.
You can find this information in the confirmation email or in your account in "My orders".

You have 14 days from the date of receipt of the order to make the return.
The product must be shipped in perfect conditions with labels, instructions, original packaging and with the reference number written on the outside in a visible area.